We strive to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of our Sites includes the gathering of certain types of information about Site users.
Information We Collect About You
How We Use Your Personal Information
We take care to ensure that your personal information is not used in a manner that is unknown or disagreeable to you. You may wish to submit an information request about one of our hotels, participate in one of our promotions, or subscribe to our e-mail or postal lists. To facilitate your request, we may ask for certain necessary personal information. Should you provide it, we will only use it for the purpose specified on the information-gathering form.
Information collected on our Sites may be used to:
- Create customer profiles
- Register you as a hotel guest
- Plan and purchase hotel accommodations
- Enter your email in our promotions or sweepstakes
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of our Sites
All online forms will provide an opt-out button to allow you to choose not to participate in hotel lists and future online marketing. In deciding whether or not to join such lists, please note the hotel lists are only used for an individual hotel brand’s purposes or in joint promotions with a hotel brand partner. We do not sell, rent or share any of your personal information with any other third parties without your consent, nor do we use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe. You may either follow the directions to unsubscribe or send an email requesting removal of your information to [email protected].
How We Use Aggregated Information
We are constantly improving the Sites and adding new features and services. We monitor aggregated data regarding use of the Sites for marketing purposes and to study, improve and promote use of the Sites. In connection with such purposes, we may share aggregated data with third parties collectively and in an anonymous manner. Disclosure of aggregated data does not reveal personal information about individual Site users.
Protecting your Information; Security
We want you to feel comfortable about using our Sites for your travel, so we have implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Sites are hosted in a secure environment. The Site servers/systems are configured with data encryption technologies and industry-standard firewalls. When you enter personal information, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Withdrawing Consent to Use or Changing your Personal Information
You may change or modify your personal information that is out of date or inaccurate by filling out a new form on the Site, or by going back to your confirmation email that your receive when registering on the Site and choosing the option to modify your
property, or safety of TLG, our hotel brands, our users, or others. In addition, if all or part of TLG is sold or merged into another entity, the information we have about you may be transferred to a third party as part of that transaction. We will take steps to
To enable features on the Sites, we may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Sites, keep track of information so that you do not have to re-enter it each time you visit our Sites, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of user.
In addition, we use transparent “gif” files (also called "pixels") to help manage online advertising. Ordinarily our advertising management partners provide the pixels. These files enable an advertising partner to recognize a unique cookie on your Web
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to take advantage of
some of the Sites’ features that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.
If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. In Internet Explorer, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Third-Party Advertising and Links to Other Websites
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our Sites directly to your browser. They automatically
about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
Children's Privacy & Parental Consent
This Site is not designed or intended for use by children under the age of 13. Should we become aware that we inadvertently acquired personal information or other data from users under the age of 13, we will delete the information as soon as possible.